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  • General
  • Hardware
  • Shipping

Are there any similar teleprompters on the market?

Yes, there are. But they are heavier and they only support smartphones. To our knowledge, Smart TP is one of a kind and the only universal hybrid that can accept within the same body any kind of device: smartphones and tablets.

What can I do if, for some reason, I forget to acquire an adaptor ring during checkout and would like to add it to Smart TP kit?

When you checkout your Smart TP kit, we will remind you to add adaptor rings to your lenses. In case you forget it and your package´s already shipped, we unfortunately would have to charge additional shipping expenses for your item.

What about Smart TP´s price?

Considering its quality and because it is hybrid (it is smartphone and tablet-compatible), the price is incredibly low. We are confident that you´ll be extremely satisfied with your acquisition!

How much does Smart TP weigh?

Smart TP weighs, approximately, 1.5 pounds (650 grams). With an iPhone attached, its weight increases to 1.7 pounds (787 grams). With an iPad, 2.8 pounds (1.28 Kg).

The 2.8-pound-weight configuration could potentially harm my camera or lens?

We have tested almost all camera/lenses configurations. We haven´t had any problem whatsoever.

My lens can hold filters with size diameters different than 82 mm. What can I do?

There is an extra adapter for your exact lens measurements ring adapters. In case you don't find your measurement in our store, please get in touch with us (LINK). Also please take a look at the most common camera and lens measurements:

58mm Canon GL1/GL2, Sony DCR-VX2000/VX2100/ DSR-250/PD150/PD170
72mm Canon XL & XH, Panasonic AG-DVC80/DVX100A/100B/ HMC150/HPX170, Sony HVR-Z1U/HDR-FX1/HVR-Z7U/ S270/S270U
52mm JVC GR-HD10/GY-DV300/HD10
82mm JVC GY-HD110/HD200U/HD250U, Panasonic AG-HVX200
62mm Sony HVR-V1U
77mm Sony PMW-EX 1/EX 3/XDCAM-EX Series

How can I determine the exact size diameter to my lens' filter? By measuring?

No. It is really difficult to measure. The size is determined by the internal lens part and not the external one. There are two tricks to find this out: check your UV filter size or take a closer look at the lens´ cover backside. Most lenses have this measurement.

What kind of devices can I use with Smart TP?

Smartphones measuring 2.2” (56mm) to 2.6” (66mm) width; iPod Touchs; iPhones; tablets/slates with less than 9.5” (240mm) length and iPads.

What should I do if the mirror breaks?

We cannot send replacement mirrors. You should, however, send the main body to us at the following address: Smart TP Avenida Brasil, 2101 Sao Paulo – SP Brasil CEP 01431-001 And we will send you a new body along with a new glass. You can check the price out for this specific procedure at (LINK)

Does the mirror have broadcast quality?

The mirror incorporated with Smart TP is the same, high-end type of mirror used in professional teleprompters, which cost US$ 20.000 or more. It´s high definition compatible and it has the highest optical quality in the market. It has coatings at both sides: at one end there is a mirror coating. The other side has an antireflective one. Both coatings are really durable and it´s quite easy to clean with a standard glass wipe cleaner. Finally, it has 30/70 transparency/reflection ratio with almost no loss of light.

Can I use a wide angle lens?

Sorry. No. It´s not possible to use wide angle lenses with teleprompters. If used, their bodies’ border sides could appear. Teleprompters are designed to be used with normal and telephoto lenses. We recommend not to use any filter on the lens but our adaptor rings. It can effectively prevent black void to appear at border sides.

How does the camera attachment to Smart TP work?

First, an 82mm adaptor ring should be placed as an ordinary UV filter at your camera. The main body should be inserted on the ring by pressing two small buttons located at its rear. The pressure releases two small spheres that allow body placement. As fingers are released from buttons, the body becomes attached to the ring. There is a possibility to adjust the body level according to the camera: the spheres make pressure but can be turned.

Where do you ship?

We express ship the Smart TP kit worldwide -- anywhere in the world. Free of charge. Please take a look at our delivery estimates (working days):

North America 10 to 15 days
Europe 15 to 20 days
Central America 15 to 20 days
South America 10 to 15 days
Africa 15 to 20 days
Oceania 20 to 25 days
Asia 20 to 25 days